Store Policy
Customer Care
At TSHOP, our primary goal is to provide a seamless, secure, and transparent shopping experience. Our Store Policy encompasses the guidelines regarding product availability, pricing, user conduct, and account security. We maintain strict protocols for order processing and inventory management to ensure accuracy and quality control. By purchasing from TSHOP, you acknowledge that all products are subject to availability and may be withdrawn at any time. We are dedicated to maintaining the highest standards of customer service and professional integrity in every transaction.
Privacy & Safety
Your privacy is our priority. We are committed to protecting your personal information. We do not sell, trade, or share your data with third parties. Any information collected—such as your name, email, and shipping address—is used solely to improve your shopping experience, process your orders securely, and provide customer support. We utilize industry-standard security measures to ensure that your data remains private and protected at all times.
Wholesale Inquiries
Shipping: All orders are processed within 1 to 2 business days. Once your order has been dispatched, you will receive a tracking number via email to monitor your package's transit status. Delivery timelines vary depending on your shipping address.
Returns: Your satisfaction is our priority. If you are not satisfied with your purchase, you may return unworn, unwashed items with original tags still attached within 30 days of the delivery date. Please note that return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect. To initiate a return, contact our support team with your order number.
Payment Methods
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Major Credit & Debit Cards: Visa, Mastercard, American Express, and Elo.
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Secure Checkout: All payments are processed through verified, secure gateways to protect against fraud.